Shipping policy
Last Updated: August 22, 2026
We currently only offer shipping within the United States (including Alaska and Hawaii).
Free shipping on all items.
Processing Time
Orders are typically processed within 1-3 business days (excluding weekends and holidays).
Shipping Methods and Estimated Delivery Time
- Standard Shipping: 5-9 business days
Order Tracking
You will receive an email with a tracking number after your order ships.
Delays
We are not responsible for delays caused by the carrier, weather, or incorrect addresses provided by the customer.
Undeliverable Packages
If a package is returned due to undeliverability, we will contact you. Reshipment may incur additional shipping costs.
Lost or Stolen Packages
Please contact us within 14 days of the estimated delivery date. We will cooperate with the carrier to investigate.
International Shipping
We currently do not offer international shipping.
For any questions, please email support@aurelweave.com.